Frequently Asked Questions

Getting Started

How does the process work?

Simple: You send us your product, and we handle everything else. We analyze your product, research your competitors and market, develop winning content angles, script authentic scenarios, and create multiple UGC videos with different models. You receive a complete content library ready to deploy across all your marketing channels.

What do I need to send you?

Just send us your product (physical products) or detailed information (for digital products/services). Include any brand guidelines, target audience details, or specific goals you have. We'll take care of the rest.

How long does the entire process take?

Typically 7-14 days from receiving your product to delivering finished videos. Rush services are available if you need content faster.

Do I get my product back?

Yes! Once we've completed filming, we return your product unless you'd prefer us to keep it for future content creation.

The Analysis & Strategy

What exactly do you analyze?

We conduct a comprehensive review of your product's features and benefits, analyze your top 5-10 competitors' content strategies, research your target market's preferences and pain points, and identify content gaps and opportunities in your niche.

How do you develop "winning angles"?

We combine market research, competitor analysis, and consumer psychology to create unique messaging approaches. These aren't generic scripts—they're strategic narratives designed to position your product as the obvious choice and highlight what makes you different from everyone else.

Can I approve scripts before filming?

Absolutely! We share all scripted angles with you for approval. You can request revisions to ensure the content aligns perfectly with your brand voice.

The Models & Content Creation

Who are your models?

We work with a diverse roster of professional UGC creators across different ages, demographics, and content styles. This allows us to create content that resonates with various audience segments.

How many videos will I receive?

This depends on your package, but typically you'll receive 5-15 unique videos featuring different models, angles, and messaging approaches. Each video is created as a standalone piece optimized for testing and scaling.

Can I choose the models?

Yes! We can match models to your target demographic, or you can select from our roster. We'll recommend the best fits based on your product and audience.

What types of videos do you create?

We specialize in authentic UGC-style content including testimonial-style reviews, unboxing and first impressions, problem-solution narratives, lifestyle integration videos, before/after demonstrations, feature highlights, and comparison content.

Do the videos look scripted or authentic?

Authentic, always. We script strategic messaging but our models deliver it naturally. The goal is content that feels genuine and relatable—not like a polished corporate ad.

Video Specifications & Usage

What video formats will I receive?

All videos are delivered in formats optimized for major platforms: 9:16 vertical (TikTok, Instagram Reels, Stories), 1:1 square (Instagram Feed, Facebook), and 16:9 horizontal (YouTube, websites). You'll receive all formats for maximum flexibility.

Can I use these videos as paid ads?

Yes! All content comes with full usage rights for organic posts, paid advertising, website content, email marketing, and any other marketing channels. No additional licensing fees.

How long are the videos?

Most videos are 15-60 seconds, optimized for social media platforms. We can create longer formats if needed for specific campaigns.

Do you provide raw footage?

Edited, ready-to-post videos are included in all packages. Raw footage can be provided for an additional fee.

Can I request revisions?

Yes. Minor edits and adjustments are included. Major re-shoots may incur additional costs depending on the scope.

Pricing & Packages

How much does this service cost?

Pricing varies based on the number of videos, models, and complexity. Contact us for a custom quote tailored to your needs and goals.

Do you offer package deals?

Yes! We have starter, growth, and enterprise packages. The more content you order, the better the per-video rate.

Is there a minimum order?

Our minimum package includes 3-5 videos. This gives you enough content variety to test different angles and audiences.

What's included in the price?

Everything: product analysis, competitor research, market positioning, script development, model casting, professional filming, editing, platform optimization, and full usage rights.

Results & Performance

Can you guarantee results?

We can't guarantee specific sales numbers (no honest agency can), but we guarantee high-quality, strategic content based on proven marketing principles. Our process is designed to give you the best possible chance of standing out and converting.

What if the content doesn't perform well?

We provide strategic angles based on thorough research, but performance also depends on factors like ad spend, targeting, and timing. If you're not satisfied with the initial content, we can discuss creating additional angles at a reduced rate.

Do you help with deployment and strategy?

Our primary focus is content creation, but we can provide recommendations on which videos to test first, suggested captions and hooks, and basic platform optimization tips.

Industries & Products

What types of products do you work with?

We work with physical products (beauty, fitness, tech, home goods, fashion, food/beverage), digital products (apps, software, courses), and services (coaching, consulting, SaaS).

Are there any products you won't promote?

We don't create content for products that are harmful, illegal, deceptive, or violate platform guidelines. Contact us if you're unsure about your product.

Do you work with new/unproven products?

Absolutely! We specialize in helping new products break into competitive markets by creating content that establishes credibility and differentiates you immediately.

Still Have Questions?

We're here to help. Contact us directly and we'll answer any questions about how our UGC content creation service can transform your marketing.